Refund and Cancellation Policy

Thank you for choosing simplemortgage.in. We are committed to providing quality services, and we appreciate your trust. Please review our refund policy, which outlines the specific conditions under which refunds may be considered.

1. Eligibility for Refund:

Refunds are considered only for specific products which are delivered physically and found in any manufacturing defects or in the case of digital products where digital files are corrupted or not accessible. A refund request must be made within 7 days from the date of purchase. To be eligible, the customer must provide a valid reason, e.g., encounter a technical issue.

2. Refund Process:

Customers can request a refund by contacting our customer support team at contact@simplemortgage.in. Clearly state your order number, a detailed explanation of the issue, and any supporting documentation.

3. Refund Approval:

Refunds are subject to approval by our team. simplemortgage.in reserves the right to deny a refund request if the reasons provided are not valid or if the request is made beyond the specified timeframe.

4. Non-Refundable Items:

Downloadable software, files and consultation fees.

5. No Generalized Refunds:

simplemortgage.in does not offer refunds on a generalized basis. Refunds are considered only in exceptional circumstances as determined by our team.

6. Refund Method:

Approved refunds will be processed within 14 days from the date of approval. Refunds will be issued using the same payment method used for the original purchase.

7. Contact Information:

For any questions about this refund policy, please contact us at contact@simplemortgage.in.

Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates. Thank you for your understanding.